MiTAC Holdings places great importance on communication with stakeholders. To fulfill our corporate social responsibility, we adhere to the five principles of "responsibility, influence, tension, diverse perspectives, and dependency" outlined in the GRI guidelines and the AA1000 Stakeholder Engagement Standards. The Sustainable Development Committee assesses the definition of key stakeholders relevant to the MiTAC Group's operations, including employees, suppliers, investors (shareholders), customers, communities, and the media. The MiTAC Group continues to actively engage with stakeholders through diverse platforms to understand their needs and respond accordingly. To ensure transparency and compliance and to provide a basis for decision-making, we report annually to the board on the stakeholder communication status for the year. In 2024, the relevant report was completed on November 12th.

With reference to the GRI Standards and the AA1000 Stakeholder Engagement Standards (AA1000 SES), MiTAC Holdings conducts a stakeholder questionnaire every two years, with the next one scheduled for 2025. We identify material topics annually, formulate sustainability strategies and short-to-long-term targets, and determine the basis for sustainability report information disclosure. Meanwhile, we transparently disclose the positive and negative information as a reference for the related parties in all sectors to optimize their quality of decision-making. In 2024, the Sustainable Development Committee's working group resolved upon 17 sustainability issues. Based on our senior management's assessments and by incorporating insights from consultants, the assurance institution, and industry peers regarding the impact of various issues, we analyzed the positive and negative impacts of each issue on operations and the level of stakeholder concern, and ranked 9 material issues.

Assessment of Material Topic Impact Calculate the "Impact Severity" and "Likelihood of Occurrence" results to identify and rank the significance of each issue's impact.   Material Topic Identification Results We analyzed the results of our impact assessment and stakeholders' levels of concern. We first ranked the issues by impact level, set a significance threshold of impact > 0.54, which 7 issues met. Additionally, based on stakeholders' levels of concern, we set a significance threshold of stakeholders' levels of concern > 0.87, which 6 issues met, with 4 of these also meeting the impact significance threshold. Ultimately, we identified 9 material topics, which were reported to the Board of Directors.

Based on the GRI Sustainability Reporting Standards, SDGs, the Carbon Disclosure Project, stakeholder questionnaire statistics from previous years, and materiality analysis principles, MiTAC has chosen the following topics to create a sustainability issues questionnaire. This survey aims to assess the priority of topics of concern among stakeholders. Your feedback will assist us in determining the focus areas for information disclosure in MiTAC's sustainability report.

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Mio: https://support.mio.com/Mio.htm

Magellan: https://service.magellangps.com/M0100/MagMainFrame.aspx

Navman: https://www.navman.com.au/contact-us 

MiTAC server: https://serviceticket.mitaccomputing.com/portal/en/home

MiTAC Computing Technology : https://www.mitaccomputing.com/en/contact

MiTAC Digital Technology : https://www.mitacmdt.com/tw/contacts/general-inquiry/

MiTAC customers, please email to : stock@mic.com.tw 

The company has established a "Whistleblowing Procedure for Corruption and Malfeasance" and provides a dedicated whistleblowing mailbox for employees. If any significant violations or illegal activities are discovered, employees may report them to the designated handling unit.

The procedure is as follows:

• If employees discover any significant violations or illegal activities, they may report them to the designated handling unit.
• Upon receiving a whistleblowing report, the handling unit will establish a special investigation committee to investigate. The committee, convened by the audit unit, comprises legal, audit, and HR representatives, as well as the supervisor of the department involved.
• All whistleblowing-related information must be kept confidential and stored separately. Unauthorized disclosure will be subject to disciplinary action according to the company's rewards and penalties policy.
• The company will ensure the safety of the whistleblower, protecting them from threats, intimidation, or other illegal actions, which will be severely punished according to the law.
• Once the investigation committee verifies the whistleblowing case, the findings will be reported to the general manager and the relevant department heads involved. In addition to disciplining the negligent personnel according to the company's rewards and penalties policy, they will be required to submit an improvement plan with a set deadline for implementation.

Ethical Policy: 

Such as community or supplier, please email to: stock@mic.com.tw 

If you have any suggestions or questions regarding our sustainability report, please feel free to contact us: esg@mic.com.tw